Turnaround from receiving your order, will usually be one week for a complete kit. Chart only orders can be sent out in just a few days, usually the day following your payment.
Placing an order
Place your order for cross stitch and tapestry chart or kit using the Order Form. Filling in the form telling us what you want to order and upload your image. You can always email us if you are not sure and need some more information firsts.
You will get a conformation message. Please then post your image if that is your chosen method. The address can be found on the Contact Me page.
You will then receive your colour proof, an impression of the final stitched image.
Agreeing your design proof
You must confirm that you are happy with the colour proof before we will process your order. If you are not happy with it, tell us what it is you want to change and we will amend your design and send another proof. Once you are happy, send payment via cheque or Paypal.
Receiving your order
We will confirm when payment has been received and process your order.
Your order will be sent to you by 1st class post. If you ordered just a chart, we can send it as a PDF via email if you prefer.
Any photograph sent by post will be returned to you with your order.